Our new Mobile Banking App1 is here

More features for fast, easy and secure banking available now!

Banking made more convenient

mobile banking app promo

Download the new app now!

Available on the App Store or Google Play2

Download on App store

Download on Google Play

Your new Health Professionals Bank Mobile Banking App


Faster, easier, and more convenient banking is here! 

 New features for more convenient banking

secure messages 

Secure messages

Life gets busy – contact us straight from the app.

update your details  

Update your details

Update your personal details securely within the app.

set a savings goal 

Set a savings goal

You can do it! Link your savings account to a savings goal and start planning for that holiday or new car you’ve always wanted. 

search transactions

Search transactions

Search and filter transactions easily using keywords.

share receipts 

Share receipts

Share and save your payment receipts. They could come in handy at tax time or to demonstrate proof of purchase.

manage your PayID 

Manage your PayID3

Set up and manage your PayID by linking your account to a mobile number or email address – much easier than remembering a BSB and account number.

Access a variety of tutorials, including how-to videos and how-to guides that can show you how to make the most of the app’s most commonly used features. Step-by-step tutorials to help you get your banking done.

security promise health professionals bank

Health Professionals Bank Security Promise

Our Security Promise is your guarantee we are working around the clock to protect you, your identity and your money. This includes repaying money lost to fraud so long as you’ve complied with our terms and conditions and haven’t contributed to the loss.

FAQs

How do I log in to the new app for the first time?

You may be required to re-register your account after you have updated to the latest version of the Mobile Banking App. It’s important to regularly update your Mobile Banking App when available to improve its security and the protection of your personal information.

How to re-register your account on an iPhone

1. Open the app and select ‘Log in’.
2. Select ‘Let’s get started.
3. Enter your Member Number and Internet Banking Access Code.
4. Select a security option (PIN or Pattern).
5. Enter PIN or Pattern you will use as your mobile app login.
6. Read and Accept ‘Terms Of Use’.
7. Accept or decline Biometrics.
8. Virtual App tour will appear on your first registration.
9. You are now ready to use the mobile app.

Our iOS app requires iOS 6.1.4 or above on your device to be installed.

How to re-register your account on an Android phone

1. Open the app and select ‘Log in’.
2. Select ‘Let’s get started’.
3. Enter your Member Number and Internet Banking Access Code.
4. Select a security option (PIN or Pattern).
5. Enter PIN or Pattern you will use as your mobile app login.
6. Read and Accept ‘Terms Of Use’.
7. Accept or decline Biometrics.
8. Virtual App tour will appear on your first registration.
9. You are now ready to use the mobile app.

Our Android app requires Android 6.0 or above on your device to be installed.

Why is there a new Health Professionals Bank Mobile Banking App?

We’re always working to make your everyday banking easier and a better Mobile Banking App1 is one way we do that. You’ll find the new Health Professionals Bank Mobile Banking App is easier to use, faster, with new features, enhanced security and fraud monitoring.

With the new Health Professionals Bank Mobile Banking App, you can perform many common banking tasks on the go – 

  • View quick balances
  • Transfer money
  • Make and manage payments (including PayID and BPAY)
  • Perform account management tasks like updating your details, blocking a card or requesting a new one. 

What new features does the app have?

You can track your spend, set a savings goal and search/filter transactions to help better manage your money.

You can also manage your PayID2 within the app, update your details, share payment receipts, search/filter transactions and download your transaction history.

You can contact us securely within the app whenever you need assistance or support and we’ll get back to you as soon as possible. 

How many devices can I register the app on?

You can register the app on up to four mobile devices. If you have already registered the app on four devices and wish to register another one, you’ll have to deregister one of the other devices first. You can do this from any of the four currently registered devices. 

How do I deregister a device?

To remove a device: 

  1. Go to Settings & security
  2. Choose My settings 
  3. Manage Registered Devices. This will list all enabled devices. Here you can remotely deactivate other devices currently logged into the app. Tap the trashcan next to the device you want to deregister and it will be removed. You will now be able to register another device. If you deregister the device you are currently logged into, you will be logged out of that device.

Credit card

Our feature-packed Visa Credit Card especially for health professionals gives you the freedom to spend and pay your bills when you need to.

Learn more

Savings accounts

Savings and transaction accounts

Our accounts can help you take control so you have money for today, tomorrow and your future.

Learn more

Home loans

Home loans

Stay in control with the flexibility you need to do your home loan, your way.

Learn more

mobile banking app promo

Download the new app now!

Available on the App Store or Google Play2

Download on App store

Download on Google Play