I forgot my access code?
You can change your access code in our mobile app. Download the mobile banking app from the Apple App Store or Google play store.
If you have forgotten or misplaced your access code, please contact us or alternatively speak to us via web chat 8.00am and 7pm, weekdays.
You can access web chat when you log in to online banking or via the link on the homepage of www.hpbank.com.au during the hours of 8.00am and 7pm, weekdays. Excluding public holidays.