Because a PayID is created through our online banking channel it meets all applicable security requirements. As an additional security measure, the first time you pay someone new, you’ll be prompted to enter a One Time Password, which is sent to you by SMS—you simply follow the instructions from there.
We are committed to safeguarding your personal details. As always, you should remain alert to the possibility of cons and scams, particularly if you receive unexpected requests via social media, email, SMS or receive calls for urgent payments or account information.
Learn about the ways we protect you and how you can protect yourself online—you can click here to learn more, or visit scamwatch.gov.au