1. In every instance when “Online statements” is mentioned on this web page, it refers to electronic statements and notification of changes in our terms and conditions.
2. In every instance when “Internet Banking” is referred to, you should consider whether this service is appropriate for you before acquiring it. For additional information on security please refer to our Security Guide for electronic transactions available online. Access is subject to availability and maintenance. We test mobile banking to ensure compatibility with the majority of popular devices used by members but cannot guarantee that it will be compatible with all devices and operating systems. We do not charge you for accessing your accounts using your mobile. Internet data charges and call charges may be incurred through your mobile service provider – check with your Internet Service Provider or mobile phone service provider for more details. A 3G, 4G or Wi-Fi connection is needed for the mobile banking and map features.
3. You need access to Internet Banking to view and download your statements online. We require your email address or mobile number so the Bank can advise you when your bank statements are ready to view within Internet Banking.
We are committed to complying with privacy laws.
Collecting personal information: We collect personal information about you to: enter you into our competition; provide you with information about membership benefits and our services and products; provide you with information about financial services and products from third parties with whom we have arrangements; and to advise you of the results of any relevant competition. How we collect personal information: Whenever it is reasonable and practical to do so, we will collect personal information directly from you. What if you do not provide us with information? If you do not give us the personal information we require, we may not be able to accept your entry into our competition. Providing personal information about you to other organisations: In providing our financial services and products to you, it may be necessary for us to disclose personal information about you to other organisations who assist us in providing products and services.
Our Privacy and Credit Reporting Policy: Our Privacy and Credit Reporting Policy is available on our website. Amongst other things, the Policy contains information about: how you can access personal information about you; how you can correct personal information about you; how you can complain if you think we may have breached your privacy; and how we will deal with your complaint. Providing personal information about you to overseas recipients: Depending on our commercial arrangements, we may disclose personal information about you to business partners with operations overseas. If we do so, we will ensure that personal information about you is handled and kept secure in the same way as it is in Australia.
How to contact us: Teachers Mutual Bank Limited ABN 30 087 650 459 AFSL/Australian Credit Licence23898.
Website www.unibank.com.au, Email: [email protected], Tel: 1800 864 864 (or if from overseas +61 8 9389 1011)
Website www.tmbank.com.au, Email: [email protected], Tel: 13 12 21
Website www.hpbank.com.au, Email: [email protected], Tel: 1800 472 265
Website www.fmbank.com.au, Email: [email protected], Tel: 1800 800 225