Other ways we can help

Other ways we can help questions

  1. Book a Wills Service appointment

    Wills Service As a Health Professionals Bank member, you can make an appointment during t...

  2. What are your office opening hours?

    Our offices are open 9am to 5pm, weekdays. Excluding public holidays. Phone enquiries are...

  3. Public holidays

    Our offices and Contact Centre will be closed on National public holidays. Our state offi...

  4. How do I contact you from overseas?

    All enquiries +61 2 9735 9151 Phone banking +61 2 9735 9151 You can contact us via web ch...

  5. Notify us of your travel plans

    Follow these easy steps, and when you're done, check out our handy travel checklist to ma...

  6. Why do I have to join?

    When you join Health Professionals Bank, you’ll own a share in one of Australia's l...

  7. Are there any system updates or planned maintenance?

    Due to system maintenance, our mobile apps, online banking, SMS banking and phone banking...

  8. Can I get an insurance quote?

    Whether you are buying your next set of wheels, wanting to protect your home or your fami...

  9. What hours is your contact centre open?

    Phone enquiries are available 8am to 7pm, weekdays and 9am to 3pm, Saturday...

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