Cards Help

Cards questions

  1. Credit card essentials

    Find out how you can apply and manage your Credit card. Learn mor...

  2. How do I activate my card?

    You can activate your Visa Debit card in Internet Banking or Phone banking Phone banking...

  3. What does interest free period mean?

    An interest free period is a period of time where no interest will be charged on new purc...

  4. When will I get my new card when it is up for renewal?

    You can continue to use your existing card until the last day of the month stated on the ...

  5. Visa debit card essentials

    Find out how you can apply and manage your Visa Debit card. Learn mor...

  6. How can I control my cards in the Mobile App?

    You can change your card PIN, temporarily block your card, and stop a card and report it ...

  7. How can I decrease my limit or close my credit card?

    You can decrease your limit or close your card at any time, the easiest way to do this is...

  8. How do I report a lost or stolen card?

    Report a card lost or stolen, or temporarily block a card through the Mobile App. Step 1...

  9. What is Pays?

    We offer you a new easy way to pay with your device, all you need to do is load your Visa...

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